About COP31Climate Action Starts Here
The Conference of the Parties (COP) is the annual United Nations climate summit where nearly 200 countries negotiate and commit to actions addressing the climate crisis. COP31, the 31st such conference, will be hosted by Türkiye in Antalya — bringing together world leaders, scientists, civil society, and the private sector to shape the future of climate action.
9-20 November 2026
Antalya, Türkiye
Last Updated: 8 August 2026
This Privacy Policy explains how AJDA TURİZM SEYAHAT ACENTESİ (“Ajda Tourism”, “Company”, “we”, “us” or “our”) collects, uses, processes, stores, protects and, where necessary, shares personal data through cop31.tautatil.com.tr, our online platform providing information, accommodation support and hotel reservation request services for COP31 Antalya 2026.
This Privacy Policy applies to international visitors, COP31 participants, delegates, organizations, corporate guests, NGOs, media representatives, business participants and other users who browse COP31 Antalya hotels, request accommodation quotations, submit hotel reservation requests, create an account, contact us or otherwise use our services.
Personal data relating to COP31 Antalya accommodation, hotel reservation requests and tourism services is processed in accordance with applicable data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”).
Our objective is to provide a secure and transparent accommodation reservation experience while protecting the privacy and personal information of users accessing our COP31 Antalya accommodation and hotel booking services.
For the purposes of applicable personal data protection legislation, the data controller is:
AJDA TURİZM SEYAHAT ACENTESİ
Website:
cop31.tautatil.com.tr
Address:
Çağlayan Mah. 1969 Sok. Aktan Apt. No:51/1
Muratpaşa / Antalya / Türkiye
Telephone:
+90 535 340 19 06
Email:
info@tautatil.com.tr
Questions or requests concerning personal data and privacy may be submitted using the contact information above.
This Privacy Policy applies to personal data collected or processed in connection with:
This Privacy Policy does not necessarily apply to independent third-party websites, hotels, payment providers or other external services that maintain their own privacy policies.
The categories of personal data we process depend on how you interact with our Website and the services you request.
We seek to collect only the personal information reasonably necessary to provide the relevant service.
We may process:
Passport or identification information will only be requested where reasonably necessary for the requested service, required by law, or required by the relevant hotel or accommodation provider.
We may process:
When you search for or request COP31 Antalya accommodation, we may process information including:
Where applicable, we may process:
Where payments are processed by an independent payment service provider, payment card information may be submitted directly to that provider.
AJDA TURİZM SEYAHAT ACENTESİ does not necessarily receive or store complete payment card details processed independently by secure payment service providers.
We may retain communications relating to:
These records may be retained where necessary to provide customer support, administer reservations, resolve disputes or comply with legal requirements.
When you access the Website, certain technical information may be automatically generated, including:
This information may be processed for Website functionality, cybersecurity, fraud prevention, troubleshooting and statistical purposes.
Where applicable, information may be collected through cookies and similar technologies.
Further information concerning these technologies is available in our separate Cookie Policy.
Personal data may be collected in several ways.
We collect information directly from you when you:
Technical information may be generated automatically when you access and use the Website.
This may include server logs, device information, IP addresses and cookie-related information.
Where necessary and legally permitted, information may also be received from:
AJDA TURİZM SEYAHAT ACENTESİ may process personal data for purposes including:
We do not intentionally process personal data for purposes incompatible with those for which it was originally collected unless permitted or required by applicable law.
Depending on the relevant processing activity and applicable legislation, personal data may be processed on one or more of the following legal grounds:
Personal data subject to KVKK is processed in accordance with the applicable processing conditions under Turkish personal data protection legislation.
Where GDPR applies, processing is conducted using an appropriate legal basis, including those set out under Article 6 of GDPR.
Special categories of personal data will only be processed where necessary and where a lawful condition for such processing exists.
AJDA TURİZM SEYAHAT ACENTESİ provides accommodation support and hotel reservation request services for individuals and organizations seeking accommodation in Antalya in connection with COP31.
Personal information submitted through the COP31 Antalya accommodation platform may be used to:
Only personal information reasonably necessary for the requested COP31 accommodation or hotel reservation service will be processed or shared with relevant accommodation providers.
Submitting a hotel reservation request through the Website does not automatically constitute a confirmed reservation.
Reservation confirmation remains subject to hotel availability, applicable prices, reservation conditions and written confirmation.
To process a hotel reservation request, we may need to provide relevant personal information to the selected or proposed:
Information shared may include details reasonably required to identify the guest and arrange the requested accommodation.
Hotels and accommodation providers may process personal information under their own legal obligations and privacy practices.
We do not sell personal data.
Where necessary and permitted by law, personal information may be disclosed to:
Where service providers process personal information on our behalf, appropriate contractual and organizational safeguards may be implemented as required by applicable law.
Because tourism, accommodation and digital infrastructure services may have an international nature, certain personal data may need to be transferred or accessed across national borders.
International processing may occur where:
International transfers will be conducted in accordance with applicable personal data protection legislation.
Where transfers are subject to KVKK, applicable requirements governing transfers abroad will be observed.
Where GDPR applies, appropriate safeguards or legally recognized transfer mechanisms will be used where required.
We do not intend to retain personal data indefinitely.
Information is retained only for as long as reasonably necessary for purposes including:
Different categories of information may be subject to different retention periods.
Once there is no longer a legitimate legal, contractual or operational reason to retain information, it may be securely deleted, destroyed or anonymized in accordance with applicable law.
Protecting the security of our users’ information is important to us.
We implement reasonable technical and organizational measures designed to protect personal data against:
Depending on the relevant systems, security measures may include:
However, no internet transmission or electronic information storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their passwords and protecting their devices and account credentials.
The Website and its membership services are intended for adults.
Individuals under the age of 18 should not independently create an account or submit personal information through the Website.
However, COP31 accommodation reservations may include children travelling with parents, guardians or other authorized adults.
In such circumstances, information concerning children may be processed when reasonably necessary for:
Such information should be provided by a parent, guardian or appropriately authorized adult.
Where permitted by law, AJDA TURİZM SEYAHAT ACENTESİ may communicate information concerning:
Where consent is legally required for such communications, marketing messages will only be sent after the appropriate consent has been obtained.
Users may withdraw marketing consent at any time.
Withdrawal from marketing communications does not prevent us from sending communications necessary for:
The Website may use cookies and similar technologies for purposes including:
Where required by applicable law, non-essential cookies will only be activated after obtaining the appropriate user consent.
Users may be provided with controls allowing them to accept, reject or manage non-essential cookies.
For additional information, please review our Cookie Policy.
The Website may use third-party technology services where necessary for its operation, security, analytics, communication or other legitimate functions.
Where analytics or marketing technologies are used, relevant information will be provided through our Cookie Policy or cookie consent mechanism where required.
The use of non-essential tracking technologies will be subject to applicable consent requirements.
The Website may contain links to:
These services may maintain their own privacy policies and terms.
AJDA TURİZM SEYAHAT ACENTESİ does not control the independent processing activities of third-party data controllers.
Users should review the privacy policy of the relevant third party before submitting personal information to an external service.
Subject to applicable conditions and limitations, data subjects may exercise their rights under Article 11 of Turkish Personal Data Protection Law No. 6698, including the right to:
Applications concerning these rights may be submitted to AJDA TURİZM SEYAHAT ACENTESİ using legally permitted application methods.
Where GDPR applies to the relevant processing activity, and subject to applicable legal conditions and exemptions, individuals may have rights including:
Where processing is based on consent, consent may be withdrawn at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Not every right applies in every circumstance, and rights may be restricted where permitted by applicable legislation.
Unless specifically communicated otherwise, AJDA TURİZM SEYAHAT ACENTESİ does not intend to make decisions producing legal or similarly significant effects on users solely through automated processing.
Automated technologies may nevertheless be used for operational purposes such as:
Where user accounts are available, users are responsible for maintaining accurate account information and protecting their login credentials.
Users may request closure of their account by contacting us.
Account closure does not necessarily result in the immediate deletion of all information.
Certain information may need to be retained where required for:
Users are responsible for ensuring that the information they provide is accurate and up to date.
This is particularly important for COP31 Antalya hotel reservation requests, as inaccurate:
may affect our ability to process an accommodation request.
Users should notify us where important personal information needs to be corrected.
AJDA TURİZM SEYAHAT ACENTESİ may update this Privacy Policy when necessary to reflect:
The latest version will be published on the Website with an updated revision date.
Where required by applicable law, additional notice will be provided or consent will be obtained before materially different processing takes place.
For questions concerning this Privacy Policy, COP31 Antalya accommodation data or the processing of your personal information, please contact:
AJDA TURİZM SEYAHAT ACENTESİ
Çağlayan Mah. 1969 Sok. Aktan Apt. No:51/1
Muratpaşa / Antalya / Türkiye
Telephone:
+90 535 340 19 06
Email:
info@tautatil.com.tr
Website:
cop31.tautatil.com.tr
Personal data requests will be reviewed and answered in accordance with the procedures and time limits established by applicable law.
This Privacy Policy should be read together with the Website’s applicable:
Where a separate privacy notice is provided for a particular processing activity, that notice may contain additional information applicable to that activity.
AJDA TURİZM SEYAHAT ACENTESİ provides accommodation support and hotel reservation request services for international visitors, delegates, organizations, corporate guests and other participants seeking COP31 Antalya accommodation.
Through cop31.tautatil.com.tr, users may review accommodation options and submit requests concerning COP31 Antalya hotels and hotel reservations.
Personal information submitted in connection with these services may be used to communicate with the user, check hotel availability, prepare accommodation quotations, process hotel reservation requests and coordinate confirmed accommodation arrangements.
Our objective is to provide secure, transparent and professional COP31 Antalya hotel booking and accommodation support services while protecting personal information in accordance with applicable privacy and data protection legislation.
Last Updated: 8 August 2026
AJDA TURİZM SEYAHAT ACENTESİ
Antalya, Türkiye