What is COP?

Climate Action Starts Here

The Conference of the Parties (COP) is the annual United Nations climate summit where nearly 200 countries negotiate and commit to actions addressing the climate crisis. COP31, the 31st such conference, will be hosted by Türkiye in Antalya — bringing together world leaders, scientists, civil society, and the private sector to shape the future of climate action.

Dates

9-20 November 2026

Location

Antalya, Türkiye

TERMS OF MEMBERSHIP AND PRIVACY AGREEMENT

  • Home
  • TERMS OF MEMBERSHIP AND PRIVACY AGREEMENT

TERMS OF MEMBERSHIP & WEBSITE USE

COP31 Antalya Accommodation & Hotel Reservation Platform

Effective Date: August 2026

Please read these Terms of Membership and Website Use (“Terms”) carefully before accessing, registering with, submitting an accommodation request through, or otherwise using cop31.tautatil.com.tr (“Website”).

The Website is operated for the provision of information and accommodation-related services, including COP31 Antalya hotel accommodation, hotel reservation requests, quotations and tourism support services.

By accessing the Website, creating an account, submitting a hotel or accommodation request, or using any service offered through the Website, you acknowledge that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, you should discontinue use of the Website.


1. PARTIES

These Terms govern the relationship between:

AJDA TURİZM SEYAHAT ACENTESİ
(“Ajda Tourism”, “Company”, “we”, “us” or “our”)

and

any individual or legal entity accessing, registering with or using the Website (“User” or “Member”).

Company Information

Company / Agency Name:
AJDA TURİZM SEYAHAT ACENTESİ

Website:
https://cop31.tautatil.com.tr

Address:
Çağlayan Mah. 1969 Sok. Aktan Apt. No:51/1
Muratpaşa / Antalya / Türkiye

Telephone:
+90 535 340 19 06

Email:
info@tautatil.com.tr


2. PURPOSE AND SCOPE

These Terms regulate:

  • access to and use of the Website;

  • membership and user accounts;

  • COP31 Antalya accommodation enquiries;

  • hotel reservation requests;

  • hotel quotation requests;

  • communication between Users and AJDA TURİZM SEYAHAT ACENTESİ;

  • rights and responsibilities of Users;

  • Website security and acceptable use;

  • reservation and pricing principles;

  • intellectual property rights;

  • liability and force majeure provisions.

These Terms should be read together with the Website’s:

  • Privacy Policy;

  • Cookie Policy;

  • Booking Terms & Conditions;

  • KVKK Privacy Notice;

  • other applicable legal notices.


3. COP31 ANTALYA ACCOMMODATION SERVICES

The Website provides information and reservation-related services for users seeking COP31 Antalya accommodation and hotel reservation support.

Services may include:

  • COP31 Antalya hotel information;

  • accommodation recommendations;

  • hotel availability enquiries;

  • single and double room options;

  • accommodation quotations;

  • hotel reservation requests;

  • reservation coordination;

  • customer support;

  • corporate and group accommodation assistance;

  • event-related tourism services.

The Website may be used by:

  • COP31 participants;

  • international delegates;

  • institutions;

  • companies;

  • NGOs;

  • media representatives;

  • business visitors;

  • individual guests;

  • other visitors travelling to Antalya.

Availability of any hotel, room type, service or price shown on the Website is not guaranteed until the relevant reservation has been confirmed.


4. MEMBERSHIP ELIGIBILITY

Users creating an account represent that:

  • they are at least 18 years old;

  • they have legal capacity to enter into agreements;

  • information provided is accurate and complete;

  • they will keep their information reasonably up to date;

  • they will not impersonate another person or organisation;

  • they will not intentionally submit false or misleading information.

AJDA TURİZM SEYAHAT ACENTESİ may request additional information where reasonably necessary to verify a reservation, account or identity.

Fraudulent, materially inaccurate or misleading information may result in restriction or termination of Website access.


5. USER ACCOUNTS AND SECURITY

Members are responsible for maintaining the confidentiality of their login credentials.

Users should:

  • protect their username and password;

  • prevent unauthorised account access;

  • avoid sharing login credentials with third parties;

  • notify AJDA TURİZM SEYAHAT ACENTESİ if unauthorised access is suspected.

Where fraud, misuse or a security risk is reasonably suspected, the Company may temporarily restrict access to the relevant account.


6. ACCEPTABLE WEBSITE USE

Users agree to use the Website only for lawful purposes.

Users must not:

  • violate applicable laws;

  • introduce viruses, malware or harmful code;

  • attempt unauthorised access to Website systems;

  • interfere with Website operations;

  • circumvent security measures;

  • reverse engineer Website software;

  • copy Website source code without permission;

  • misuse reservation forms;

  • intentionally submit fraudulent reservation requests;

  • use automated tools to overload or disrupt the Website;

  • infringe intellectual property rights;

  • interfere with other users’ access to the Website.

Use of bots, crawlers, scrapers or automated data extraction tools for commercial copying or systematic reproduction of Website content is prohibited unless prior written permission has been obtained.


7. HOTEL RESERVATION REQUESTS

The Website operates as an accommodation enquiry and hotel reservation request platform.

Submitting a reservation request through cop31.tautatil.com.tr does not, by itself, constitute a confirmed hotel reservation.

A reservation normally becomes confirmed only after:

  • hotel availability has been checked;

  • the applicable room rate has been verified;

  • room type and requested dates have been confirmed;

  • relevant reservation conditions have been checked;

  • any required payment arrangements have been completed; and

  • written reservation confirmation has been issued.

Users should not assume that submitting an online form guarantees accommodation.


8. HOTEL AVAILABILITY

All hotel accommodation is subject to availability.

Room inventory may change quickly, particularly during major international events such as COP31 Antalya 2026.

A hotel or room shown as available at one time may become unavailable before final reservation confirmation.

AJDA TURİZM SEYAHAT ACENTESİ cannot guarantee continuous availability of:

  • particular hotels;

  • specific room categories;

  • single rooms;

  • double rooms;

  • connected rooms;

  • suites;

  • special room requests;

  • promotional rates.


9. PRICING AND QUOTATIONS

Prices displayed on the Website may be indicative until final confirmation unless explicitly stated otherwise.

Prices may be affected by:

  • hotel inventory;

  • room category;

  • occupancy;

  • check-in and check-out dates;

  • seasonal demand;

  • COP31-related demand;

  • hotel pricing revisions;

  • exchange rates;

  • taxes;

  • governmental charges;

  • service fees;

  • promotional offers;

  • supplier changes.

The final applicable accommodation price is the amount stated in the relevant written quotation or reservation confirmation.


10. PRICING ERRORS

Reasonable efforts are made to ensure that Website pricing information is accurate.

However, technical, typographical or data entry errors may occasionally occur.

Where an obvious pricing error is identified before reservation confirmation, AJDA TURİZM SEYAHAT ACENTESİ may:

  • correct the price;

  • inform the User;

  • provide a revised quotation; or

  • allow the User to decide whether to continue with the reservation request at the corrected price.

Nothing in these Terms requires the Company to honour an obviously incorrect price where doing so would be contrary to applicable law.


11. ROLE OF AJDA TURİZM SEYAHAT ACENTESİ

Depending on the relevant service, AJDA TURİZM SEYAHAT ACENTESİ may act as:

  • a travel agency;

  • accommodation coordinator;

  • reservation facilitator;

  • intermediary between the customer and accommodation provider.

Hotels and other independent accommodation providers remain responsible for services that they directly provide to guests.

Each hotel may maintain its own:

  • check-in rules;

  • check-out rules;

  • cancellation conditions;

  • child policies;

  • meal plans;

  • room policies;

  • security rules;

  • deposit requirements;

  • property-specific regulations.


12. ACCOMMODATION INFORMATION

We aim to provide accurate information about hotels listed on the Website.

However:

  • hotel facilities may change;

  • renovations may occur;

  • restaurants or facilities may temporarily close;

  • room layouts may differ;

  • photographs may be illustrative;

  • hotel services may vary seasonally;

  • operational decisions may be made directly by the hotel.

Users should review their final quotation and reservation confirmation carefully.


13. SPECIAL REQUESTS

Users may submit special requests, including requests concerning:

  • bedding configuration;

  • room location;

  • accessibility;

  • adjoining rooms;

  • dietary preferences;

  • early check-in;

  • late check-out.

Unless specifically confirmed in writing, special requests are not guaranteed.

Their fulfilment may depend on hotel availability and operational conditions.


14. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, intellectual property rights relating to the Website and its original content are owned by or licensed to AJDA TURİZM SEYAHAT ACENTESİ.

Protected materials may include:

  • Website design;

  • software;

  • databases;

  • source code;

  • page layouts;

  • logos;

  • branding;

  • graphics;

  • written content;

  • hotel descriptions;

  • original photographs;

  • videos;

  • downloadable materials.

Third-party hotel names, trademarks and photographs may remain the property of their respective owners.

Website content may not be systematically copied, reproduced, republished, sold or commercially exploited without appropriate permission.


15. AUTOMATED DATA COLLECTION AND AI USE

Systematic extraction of Website content through:

  • scraping;

  • automated crawlers;

  • bots;

  • automated copying systems;

  • bulk data extraction;

for unauthorised commercial reproduction is prohibited.

Website content may not be used to build competing commercial databases or services without permission.

These restrictions do not affect lawful indexing by legitimate search engines to the extent permitted by Website technical settings and applicable law.


16. PRIVACY AND PERSONAL DATA

Personal data collected through the Website is processed in accordance with applicable data protection legislation.

This may include, where relevant:

  • Turkish Personal Data Protection Law No. 6698 (“KVKK”);

  • EU General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable.

Detailed information concerning:

  • personal data collection;

  • reservation information;

  • cookies;

  • data transfers;

  • retention;

  • privacy rights;

is available in the Website’s separate Privacy Policy and relevant privacy notices.


17. COOKIES

The Website may use cookies and similar technologies for purposes including:

  • essential functionality;

  • security;

  • user sessions;

  • preferences;

  • analytics;

  • permitted marketing functions.

Where legally required, consent will be requested before non-essential cookies are activated.

Users should review the Website’s separate Cookie Policy for detailed information.


18. COMMERCIAL ELECTRONIC COMMUNICATIONS

Where legally required consent has been obtained, AJDA TURİZM SEYAHAT ACENTESİ may send communications concerning:

  • COP31 Antalya accommodation;

  • hotel offers;

  • tourism services;

  • promotions;

  • event-related accommodation information.

Users may withdraw marketing consent through available unsubscribe mechanisms or by contacting the Company.

Reservation, security, contractual and legally required communications may still be sent where necessary.


19. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party:

  • hotels;

  • payment providers;

  • maps;

  • social media platforms;

  • booking systems;

  • external websites.

Such third parties may operate independently and maintain their own terms and privacy practices.

AJDA TURİZM SEYAHAT ACENTESİ does not control independent third-party websites.


20. WEBSITE AVAILABILITY

Reasonable efforts are made to maintain Website availability.

However, uninterrupted or error-free access cannot be guaranteed.

Access may temporarily be affected by:

  • maintenance;

  • server issues;

  • network outages;

  • cybersecurity incidents;

  • infrastructure failures;

  • third-party service interruptions;

  • circumstances beyond reasonable control.


21. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable mandatory law, AJDA TURİZM SEYAHAT ACENTESİ shall not be liable for losses resulting solely from circumstances outside its reasonable control, including:

  • internet outages;

  • telecommunications failures;

  • cyberattacks;

  • force majeure events;

  • hotel unavailability;

  • independent hotel operational decisions;

  • airline cancellations;

  • visa decisions;

  • passport-related issues;

  • governmental restrictions;

  • natural disasters;

  • war or civil disturbance;

  • epidemics or pandemics;

  • transportation disruption.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by mandatory law.


22. HOTEL OVERBOOKING

Hotels may occasionally experience overbooking or operational changes.

Where AJDA TURİZM SEYAHAT ACENTESİ receives notice that confirmed accommodation cannot be provided, reasonable efforts may be made, where applicable, to:

  • communicate with the hotel;

  • identify an alternative;

  • inform the customer;

  • coordinate available solutions.

The precise remedy will depend on the relevant reservation, supplier arrangements and applicable mandatory law.


23. VISA AND TRAVEL DOCUMENTS

Users are responsible for ensuring that they possess valid:

  • passports;

  • visas;

  • residence permits;

  • entry authorisations;

  • travel documentation;

required for their journey.

Information provided on the Website concerning travel documentation should not be treated as personalised immigration or legal advice.

Visa issuance and border admission decisions are made by the relevant governmental authorities.


24. COP31 EVENT CHANGES

AJDA TURİZM SEYAHAT ACENTESİ does not control the organisation, scheduling or official operation of COP31.

Changes affecting the event may be made by relevant authorities or event organisers.

Hotel reservations remain subject to their applicable reservation and cancellation conditions unless otherwise confirmed.


25. FORCE MAJEURE

Neither party shall be considered in breach of obligations where performance is prevented or materially delayed by circumstances beyond reasonable control, subject to applicable law.

Force majeure circumstances may include:

  • earthquakes;

  • floods;

  • fires;

  • severe weather;

  • epidemics;

  • pandemics;

  • war;

  • terrorism;

  • civil disorder;

  • governmental restrictions;

  • transportation disruption;

  • major infrastructure failure;

  • widespread cybersecurity incidents.

The effect of a force majeure event on an individual reservation will depend on the circumstances, applicable supplier terms and mandatory law.


26. ACCOUNT SUSPENSION OR TERMINATION

AJDA TURİZM SEYAHAT ACENTESİ may restrict or suspend Website access where reasonably necessary because of:

  • fraudulent activity;

  • serious breach of these Terms;

  • security threats;

  • unlawful activity;

  • material misuse of Website services;

  • unauthorised access attempts.

Users may request closure of their accounts.

Certain records may continue to be retained where required by applicable legal, accounting, tax or fraud-prevention obligations.


27. CHANGES TO THESE TERMS

These Terms may be updated when necessary due to:

  • legislative developments;

  • operational changes;

  • changes in Website functionality;

  • new services;

  • security requirements.

The current version will be published on the Website together with its effective or revision date.

Where mandatory law requires specific notice or consent, applicable requirements will be followed.


28. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of the Republic of Türkiye.

Subject to any mandatory consumer protection or jurisdiction rules that cannot legally be excluded, disputes concerning these Terms may be submitted to the competent courts and authorities in Antalya, Türkiye.


29. LANGUAGE

These Terms may be provided in multiple languages for international users.

Where legally permitted and unless mandatory law provides otherwise, the Turkish version shall prevail in the event of a material inconsistency between translated versions.


30. SEVERABILITY

If any provision of these Terms is determined by a competent authority to be invalid or unenforceable, the remaining provisions shall continue to apply to the fullest extent permitted by law.


31. ELECTRONIC ACCEPTANCE

Where an acceptance mechanism is provided, Users may accept these Terms electronically by:

  • creating an account;

  • checking the relevant acceptance box;

  • submitting a reservation request where acceptance is expressly required.

Electronic records may be retained as evidence of acceptance to the extent permitted by applicable law.


32. CONTACT

For questions concerning these Terms or COP31 Antalya hotel accommodation and reservation services, please contact:

AJDA TURİZM SEYAHAT ACENTESİ

Çağlayan Mah. 1969 Sok. Aktan Apt. No:51/1
Muratpaşa / Antalya / Türkiye

Telephone:
+90 535 340 19 06

Email:
info@tautatil.com.tr

Website:
https://cop31.tautatil.com.tr


COP31 ANTALYA HOTEL ACCOMMODATION

AJDA TURİZM SEYAHAT ACENTESİ provides hotel accommodation support for visitors seeking accommodation in Antalya in connection with COP31.

Through cop31.tautatil.com.tr, international delegates, institutions, NGOs, corporate visitors, media representatives and other participants may review selected hotels, request quotations and submit COP31 Antalya hotel reservation requests.

Hotel availability, room categories and prices remain subject to confirmation.

For current accommodation options, users should review the latest COP31 Antalya hotel listings available through the Website.


Effective Date: August 2026

AJDA TURİZM SEYAHAT ACENTESİ
Antalya, Türkiye